RocHobby Swift Vertical Fins
Vertical Fins for the RocHobby Swift - ROHKB102
Product Questions & AnswersNOTE: Questions submitted on this page are answered by customers who have previously purchased this item. If you have a support related question that requires immediate assistance, please visit our Help Center.
- Reviews (2)
- Questions (0)
Nice Fins for the Roc Hobby Swift
Delivered lightning fast and very well packed
Favorable outcome when things went wrong..
After countless satisfying purchases from Motion RC I finally had an issue arise. Apparently, my new esc on the plane I purchased was faulty, even after resetting it according to factory guidelines. The plane was not getting enough power to fly. After several unsuccessful hand launches of the edf jet, I contacted Motion RC about the problem. I sent them all of the information and they quickly reviewed it and decided that I would be given a store credit for half the purchase price. The very next day I had credit to put toward anything I wanted in the form of a gift card. While I was initially hoping for a full credit, I soon realized that what they gave me was probably a fair offer that I would not have gotten elsewhere. The reason I'm giving this five stars is because of the promptness (as always) they displayed in handling my situation and their willingness to hear my entire story and recognize that I deserved some compensation for what happened. Kudos to Michael and the customer service team for stepping up to the plate during a difficult time for me!