Where We Ship
Motion RC ships all products from its United States distribution center in Gurnee, Illinois to the following global destinations:
- Asia : India, Indonesia, Israel, Japan, Malaysia, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, Vietnam
- Central and South America : Argentina, Brazil, Chile, Costa Rica
- Europe : Austria, Belgium, Bulgaria, Croatia, Cypress, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
- North America : Canada, Mexico, Puerto Rico, United States
- Oceania : Australia, New Caledonia, New Zealand
- Other : All military APO / FPO addresses, Guam
Shipping Costs By Region
Shipping to the Contiguous United States (excludes Alaska and Hawaii)
We offer significantly discounted ground and air shipping options from FedEx and DHL. As an added benefit, customers in the continental United States can also take advantage of our economical Basic Economy shipping option which offers FREE Shipping on orders over $99. Motion RC's Free Shipping program has no fine print, no exceptions, and it is automatically offered at checkout. Other on-line stores claim free shipping, but look closely at their shipping policy and many times you will find dozens of exceptions that prevent you from receiving the discounted shipping. Our policy is simple - ANY product in our store which costs more than $99 will ship for free. ANY order reaching $99 will ship for free. If your order does not reach the $99 threshold for free shipping, we offer several discounted options from both DHL and FedEx.
NOTE: Free shipping is only available when shipping to an address in the Contiguous United States, this excludes Alaska and Hawaii.
Shipping to Alaska, Hawaii, Puerto Rico, Guam, and APO / FPO Addresses
Basic Economy Free Shipping is not available to residents of Alaska, Hawaii, Puerto Rico, Guam, and service members at APO/FPO addresses. Customers in these locations will be charged the actual computed shipping rate at the time of checkout.
Shipping to Canada and Mexico
Free shipping is not available to residents of Canada and Mexico. Customers in Canada and Mexico will have the option of selecting either Economy Post International, USPS Priority Mail, FedEx International Ground, FedEx International Economy, or FedEx International Priority (Air) for their shipments. If your item is too large for USPS, you will only be presented with a FedEx shipping option. Your order will be labeled "hobby parts" as default for customs. The brokerage fee for USPS shipments is a flat $5 (charged by your local Post), brokerage fees for FedEx International Ground can range from a few dollars to upwards of $30, and there are no brokerage fees for FedEx International Priority or Economy. If you are shipping small items and you do not mind waiting one to two weeks for your package, we offer a very low cost shipping method called Economy Post International (EPI). Motion RC does not collect sales tax or VAT during checkout, so you will be required to pay applicable taxes when you receive your shipment. Batteries can be shipped using FedEx International Ground only.
Shipping to Asia, Central America, Europe, Oceania, and South America
Free shipping is not available to residents of Asia, Central America, Europe, Oceania, and South America. Overseas international shipments can be shipped using either Economy Post International (EPI), United States Postal Service (USPS) Priority Mail International or FedEx International Economy. Economy Post International is our most economical option for shipping small parts. Packages sent via EPI have an average transit time of 7 to 14 days. Packages shipped via USPS Priority Mail International have an average transit time of 6 to 10 business days and include basic package tracking. Packages shipped via FedEx International Economy have an average transit time of 2 to 4 days, and all shipments include detailed package tracking. None of our carriers will charge a brokerage fee when shipping to this region. Customers will be required to pay any applicable sales tax or VAT upon receipt of the shipment. 99% Of all Motion RC products are duty-free, so import duties will typically be $0. Batteries can only be shipped internationally by FedEx or USPS if the model (boat, car, or plane) in which it is intended to be used is purchased on the same order. Shipping batteries Internationally without a model is not permitted by any shipping carrier.
Ordering Processing Time
Motion RC prioritizes the shipment of orders based upon the shipping method chosen by our customers. Under normal operating conditions we will ship FedEx Ground, FedEx 2 Day Air, and FedEx Next Day Air packages on the same day the order is placed. DHL Standard and Economy Plus packages will typically have a processing time of one to two days before they are shipped. Finally, orders with Basic Economy (Free Shipping) as the shipping method will typically have a processing time of three to four days before they are shipped. If you want to ensure the fastest possible processing time of your order, especially during peak days (Mondays) and peak season (November to December), we recommend that you choose FedEx as your shipping method during checkout.
Same Day Shipping Cutoff
The cutoff for same day processing of expedited shipping orders is 2pm Central Time Monday through Friday. Expedited shipping includes FedEx Ground, FedEx 2 Day, and FedEx Next Day Air. If it is after 2pm and you would like your expedited shipping order processed, please call (do not email) our customer service department at 224-633-9090, and a representative will advise you if same day shipping is possible. Please note that our shipping carriers leave our warehouse at approximately 4pm Monday through Friday, so no orders can be shipped after this time and no orders are shipped on the weekend.
Local Pickup / Will Call
We offer local pickup for customers who live in Illinois and Wisconsin. If you would like to collect your package at the Motion RC warehouse, please select "Will Call : Local Pickup at Gurnee, IL Warehouse" for the shipping method during checkout, and your package will be waiting for you upon arrival. Local pickup hours are between 09:00 and 15:00 Central Time Monday through Friday.
Motion RC USA warehouse address:
Motion RC, LLC
760 Lakeside Drive, Ste B
Duties and Taxes
- United States - Orders shipped to Illinois will be charged 7.0% sales tax at checkout.
- International Regions - Motion RC does not collect sales tax, VAT, or duties during checkout for international orders. Customers outside of the United States will be required to pay applicable duties and taxes upon receipt of merchandise. Both merchandise and shipping fees are taxable. The majority of our products are duty-free to most global destinations.